Shipping Information

Shipping Information

At WholeBuddy, we’re committed to getting your pet’s food to you quickly, safely, and with as little fuss as possible. We’ve partnered with DPD – one of the UK’s most trusted couriers – to deliver every order, big or small.


Delivery Options

All orders are shipped with DPD Tracked Delivery.

Delivery Option

Estimated Time

Cost

Standard Tracked Delivery

1–2 working days

£4.95

Free Tracked Delivery

1–2 working days

Free on orders over £50

We aim to dispatch orders placed before 12pm (Monday–Friday) on the same day. Orders placed after that time or on weekends will ship the next working day.


Tracking Your Order

Every order is fully tracked. Once dispatched, you’ll receive an email or SMS with a DPD tracking link and a 1-hour delivery window, so you know exactly when to expect your parcel.


Where We Deliver

We currently deliver to mainland UK addresses only. We are not yet able to deliver to Northern Ireland, the Channel Islands, or internationally – but we’re working on expanding soon!


Need Help?

If you have any questions about shipping, tracking, or your order, please get in touch at information@wholebuddy.co.uk – we’re always happy to help!

Our Mission

At Wholebuddy, we’re dedicated to providing pets with the highest quality nutrition, because we believe every pet deserves to thrive. We’re passionate about crafting wholesome, delicious food that supports your pets full well-being. By using carefully selected ingredients and sustainable practices, we’re committed to making a positive impact on both pets and the planet.

Our Story

WholeBuddy Pet Food & Accessories was born from a lifelong love of animals and a journey that’s been years in the making. Growing up in Africa, my bond with animals began at a very young age. I was always surrounded by dogs and cats, and from early on, I learned just how much joy and companionship they bring to our lives.

Fast forward to December 2019, just before the world changed with the pandemic, a close friend and I adopted two puppy sisters. I named my little girl ‘Yoda’ – inspired by her oversized ears and wise, soulful eyes (though not everyone got the reference!)

Meet Our CDO (Chief Dog Officer): Yoda

Yoda had a rough start in life and, as it turned out, a very sensitive stomach. I found myself making constant trips to the vet, worried sick each time she refused food or became unwell.

This experience led me down a deep rabbit hole of researching pet food - where it comes from, how it's made, and what truly makes a difference in a pet’s health. I became fascinated by the process and started imagining how I would do things differently if I had my own brand. I wanted to create food that not only nourishes and supports pets but also enriches and revitalizes their lives.

#1
Buddy!

Our Story is Far From Over

And so, WholeBuddy was born - a brand rooted in love, quality, and the desire to give our pets the best nutrition possible, so they can stay by our side for years to come.

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