Shipping Information
Shipping Information
At WholeBuddy, we’re committed to getting your pet’s food to you quickly, safely, and with as little fuss as possible. We’ve partnered with DPD – one of the UK’s most trusted couriers – to deliver every order, big or small.
Delivery Options
All orders are shipped with DPD Tracked Delivery.
|
Delivery Option |
Estimated Time |
Cost |
|
Standard Tracked Delivery |
1–2 working days |
£4.95 |
|
Free Tracked Delivery |
1–2 working days |
Free on orders over £50 |
We aim to dispatch orders placed before 12pm (Monday–Friday) on the same day. Orders placed after that time or on weekends will ship the next working day.
Tracking Your Order
Every order is fully tracked. Once dispatched, you’ll receive an email or SMS with a DPD tracking link and a 1-hour delivery window, so you know exactly when to expect your parcel.
Where We Deliver
We currently deliver to mainland UK addresses only. We are not yet able to deliver to Northern Ireland, the Channel Islands, or internationally – but we’re working on expanding soon!
Need Help?
If you have any questions about shipping, tracking, or your order, please get in touch at information@wholebuddy.co.uk – we’re always happy to help!